Privacy Policy

At Nayani, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following information when you browse or shop on our site:

• Personal Details: Name, email address, phone number, billing/shipping address
• Order Information: Products purchased, payment method, transaction details
• Device Information: IP address, browser type, operating system, and browsing behavior
• Communications: Any messages or inquiries you send via email, chat, or contact forms

2. How We Use Your Information

Your data is collected to:

• Process and fulfill orders
• Contact you about your order or account
• Improve our website, services, and shopping experience
• Send promotional emails or offers (only if you've opted in)
• Prevent fraud and ensure the security of transactions

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Trusted service providers (e.g., payment gateways, delivery partners)
• Legal authorities, if required by law or to protect our rights and users

These third parties are required to keep your information secure and confidential.

4. Cookies and Tracking

Our site uses cookies to:

• Remember your preferences
• Analyze website traffic and performance
• Enhance your shopping experience

You can choose to disable cookies in your browser settings, but some site features may not function properly as a result.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal data
• Correct or update your information
• Withdraw your consent for marketing communications
• Request deletion of your data (where applicable)

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, feel free to contact us:

📧 [email protected]

📞 (+94) 74 351 9345

Last updated: June 2025